CT Department of Health, local police departments reporting issues with phone service – NBC Connecticut

Several communities are reporting problems with telephone lines Wednesday morning. We do not know if they are all connected.


The Hartford-based state Department of Public Health said it was experiencing a phone outage affecting all incoming calls.

They said the outage was impacting other agencies and businesses in the state of Connecticut as well.

“We are working with the supplier to resolve this issue and apologize for the inconvenience caused,” the Tweet said.


The Farmington Police Department said its routine phone line had been down since 5 p.m. yesterday.

They said Frontier had been working on the issue overnight and could not tell when the phone lines would be fixed.

They said 911 was working and the temporary 860-673-2525 phone line was working for day-to-day business.


Fairfield Police said there was an issue with phone service and the outage is affecting calls made to non-emergency and professional Fairfield Police and Fire lines and residents are also experiencing service disruptions cellular.

Fairfield Police said Frontier was reporting a fiber issue and was unable to provide an estimate of restore time.

Fairfield Police said telephone service providers were working to resolve issues and it was not clear when they would be resolved.

911 systems are working and people have to dial 911 in an emergency.

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About Ray Coulombe

Ray Coulombe

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