Governor Lamont appoints Shannon Jacovino as Ombudsman for Ministry of Development Services
(HARTFORD, CT) – Gov. Ned Lamont today announced he is appointing Shannon Jacovino of West Hartford as ombudsperson for the Connecticut Department of Developmental Services. Jacovino will succeed Edward Mambruno, who recently retired.
In this role, Jacovino will work with individuals, families, state agencies, municipalities, state legislators and other stakeholders to help resolve their issues with the department using a people-centered approach. . It will also help individuals and families find information to solve specific problems they may be facing and help them navigate the Developmental Services Department system.
“The position of ombudsman is extremely important as this person serves as an independent facilitator to ensure that individuals and their families receive the support they need to live, learn, work and enjoy community life.” Governor Lamont said. “She has proven herself to be an incredibly passionate lawyer and this role will suit her perfectly. I thank her for agreeing to take this opportunity.
“For much of the past decade, I have had the privilege of working for and with people with intellectual and developmental disabilities and their families” Jacovino said. “Through this work, I learned a lot about the diversity of their needs, their challenges and their resilience. I am honored that Governor Lamont asked me to serve as ombudsman for a community that I appreciate and respect so deeply.
“The Department of Development Services is delighted that Governor Lamont has appointed Shannon Jacovino to the post of Ombudsman for our agency,” Connecticut Department of Developmental Services Commissioner Jordan Scheff said. “His work on the ground as an advocate and problem solver is well known to agency staff, families and those we support. We look forward to continuing to work in her new role.
Jacovino is currently the organizer of the Connecticut Community College Congress, where she represents the interests of more than 2,000 community college professors, professionals and students. She was previously the Director of Advocacy and Public Policy for The Arc Connecticut, where she worked with people with intellectual and developmental disabilities, their families, state agencies and lawmakers to promote policies and legislation to improve the lives of people with intellectual and developmental disabilities. . In addition to working for several unions including SEIU, AFL-CIO and AFSCME, Jacovino has also carried out advocacy and work on behalf of homeless people with HIV / AIDS and adults with HIV / AIDS. severe and persistent mental illness for Hands on Hartford and United Services. in Willimantic.
She received a Bachelor of Arts in Psychology from the University of Connecticut.
Jacovino will begin this interim position effective today. His nomination for permanent confirmation will be forwarded to the Connecticut General Assembly for consideration at the next regular session in February.